Marketing and Business Intelligence

Avaya | Cloud Telephony Solutions

Avaya offers solutions for telephony in the cloud, plus it's easier thanks to its collaboration with Millennials Consulting.
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The ideal solution for cloud telephony

With these partnership we can offer solutions for cloud telephony, receiving calls, making them, sending messages and chatting with customers. Avaya provides a fast communication experience with great understanding between the parties, adapted to the needs of your company. At Avaya they have more than 100 integrations, so you can understand how your company uses phones with panels in a simple, effective and fast way.

Avaya gives customers control of their communications and offers them the great opportunity of unified communication, as it is easy to use and accessible from any device, anywhere in the world, also thanks to the company values, such as example, passion, commitment, dedication and tailored solutions you will be able to consult all the benefits from the hand of Millennials Consulting.
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Avaya features

API INTEGRATIONS

They will help you improve the performance of your company through different software and tools to integrate them into your company. You just have to call them.

SHARE FILES

You'll be able to analyze the information and modify it in real time, plus all the changes made are automatically saved.

rich telephony

Avaya has extensive experience in the cloud telephony sector, through its Rich Telephony communication protocol, which provides great security and fluidity in the process.

VIDEOCONFERENCES

You will be able to enjoy the advantages of Avaya, through its fantastic videoconferencing and calling service, which have great image quality and excellent range.

All the power of Telephony in the cloud and in your CRM

Cloud telephony and integration with the CRM are two technological trends that are revolutionizing the way companies communicate with their customers.

Cloud telephony, also known as VoIP, is a telephone system that uses IP technology to transmit voice calls. This means that calls can be made over the Internet, which offers a number of advantages, such as:
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Why do you need this Solution?

Call tracking

The integration allows sales and customer service agents to track calls made, including date, time, duration, customer phone number, and reason for the call

automate tasks

The integration allows you to automate tasks such as distributing calls to the appropriate agents, managing call queues, and creating call logs.

Improve customer experience

The integration allows you to offer customers a more seamless and personalized customer service experience

SOME COMPANIES THAT TRUST US

Examples of how companies are benefiting from this integration

Cloud telephony and integration with the CRM They offer companies a series of advantages that can help improve efficiency, productivity and customer satisfaction.

Below are some examples of how businesses can use cloud telephony and integration with the CRM:

A sales team can use cloud telephony to make calls to potential customers and follow up on opportunities.

A customer service team can use cloud telephony to respond to customer inquiries and resolve issues.

A company can use cloud telephony to offer 24/7 customer service.

If your company is looking for ways to improve your communication with customers, cloud telephony and integration with the CRM They are two options worth considering.

Partners Officers

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Projects Hired

COMPANIES have digitized their business with us
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Projects have been contracted in the last 2 years
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Do you want to meet our team of experts?

Millennials Consulting has a team multidisciplinary that manages projects in different areas and with different technologies. Together, we have managed to digitize a large number of companies and businesses.

Contact our team to learn the advantages of integrating Zoho CRM with different applications.

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