Marketing and Business Intelligence


Management CRM Hotels, Hostels and Accommodations


El CRM (Customer Relationship Management) is a fundamental tool for hotels, since it allows you to efficiently manage customer information and their preferences. Through this tool, hotels can collect data about customers, such as your booking history, room preferences, dates of stay and other relevant details. With this information, hotels can offer a personalized experience for each client, which increases customer satisfaction and brand loyalty.

Furthermore, the CRM It also allows hotels to offer personalized promotions and discounts to their customers, which can increase reserves and return on investment.
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En Millennials Consulting we have Experience in the digitization of the hotel sector because we have worked CRM for hotels, hostels and accommodation of many companies and businesses in the hotel sector. Thanks to the trust of our clients, we have a highly specialized team in this sector.

We know the needs that companies and businesses require in this hotel sector, Did you know that you have the opportunity to get 60% of your customers to come back? The CRM specialized for hotels you can maximize the number of loyal customers and improve their experience. That is why our specialists base the implantation of a CRM for Hotels on the specific needs of your business



Un CRM for hotels It is an assistant that will facilitate all the work of management, loyalty and contact with clients as well as communication with them.

Un CRM It will allow us to create a communication with the client and suppliers that allows us to do all the heavy work of collecting and storing data such as telephone numbers or emails from which an appointment with us has been scheduled or a reservation has been made. table.

But a CRM does much more. You can create automation and assignment rules that allow us to automate processes and routines as well as we can check their evolution.

  • We will be able to generate a database of our clients, suppliers and partners.
  • Create a detailed record history of the visits our hotel has received
  • Generate successful marketing and advertising campaigns by tracking results
  • Perform different integrations with the systems we already use to help us run our business
  • Help attract new customers and retain current ones.


Data Wi-Fi

Collect data from all customers who visit your establishment

POS and Programmatic Purchase

Make automatic purchases from your POS

Gestion of reservs

Manage all online and offline reservations in the same place to control them

Smart Screens

Automatic ads according to the consumption that is happening in your premises

Social Media

Attract customers and capture data from all customers who like your establishment

Web Design

Communicative web design with guidance SEO to position in Google

specialized experts

Are you interested in a CRM for your company? We have a specialized expert team that will help you in your projects.


Beatriz Saavedra Santos
Beatriz Saavedra Santos
23. May, 2024.
Unbeatable team, absolute availability, service of 10. They have done the impossible in record time. Thanks for everything.
Walter Bulnes
Walter Bulnes
8. May, 2024.
It is a pleasure to greet you, we are a Chuck E. Cheese franchisee for Honduras, we had the opportunity to develop the Plan SEO with Millennials which has been very favorable, on our part we are very grateful and satisfied with the work done by the consultants who provided us with support (Álvaro Poveda/Enrique Monzó), very professional, very assertive, I can recommend them to potential clients who want this support.
Daniel Suarez
Daniel Suarez
17. April, 2024.
We have collaborated with Millennials Consulting for the implementation of CRM and other Zoho modules. The experience has been very positive, highlighting his professionalism and knowledge. The team of Millennials was well suited to our needs, ensuring a smooth and efficient integration. Additionally, they assisted us with the process of obtaining Digital Kit grants, which we greatly appreciated. I recommend to Millennials Consulting to those who need to implement Zoho solutions effectively.
Retirement Group
Retirement Group
17. April, 2024.
We have worked very well with them. Very good project organization and availability. Our consultant CRM José Iñesta has always guided and advised us very accurately. Totally recommended
Zine Hospitality
Zine Hospitality
22. March, 2024.
José showed a deep knowledge of the CRM and a great ability to adapt it to our specific needs. He effectively guided us through the implementation of bluePrints, workflows and fields in different modules, providing us with useful solutions and advice for our business. Thank you for your patience and dedication!