Marketing and Business Intelligence

ZOHO LENS - Online Solutions

ASSISTANCE THROUGH AUGMENTED REALITY

What is Zoho Lens?

Zoho Lens is an application of the Zoho suite that allows us to review and solve the problems that our clients may have without getting up from the chair or make any kind of physical effort. All this thanks to the fact that we will be able to have access to the smartphone camera of any user who is in a different location from ours, in order to be able to see what he is seeing and try to solve the problem from a distance. This can be done easily thanks to certain functions of the application that we will discuss below.

Zoho Lens Features

These are some of the functions that the tool presents us and that can be help us solve problems or interact easily and quickly:

  • Live camera feed.
    • You will be able to see the client's problem, in real time, through the mobile phone's camera and in high definition. Thanks to this we will be able to give instructions to the client regardless of where we are.

 

  • 3D elements.
    • The application allows both the client and the worker to add elements in RA (augmented reality) to the video call. Annotation tools can also be used to write or draw on the screen.

 

  • Text chat and online calls (VoIP)
    • With these methods you can interact with the client without any problem.

 

  • Swamp catches.
    • We have the option to take a screenshot of what we are seeing in the video call to be able to see it with more attention and detail.

 

  • Pause of the images.
    • We can pause the image of the video call at any time to be able to observe something that interests us. The audio will continue to function normally.

 

  • Recording of the sessions.
    • Video calls can be recorded (both image and audio), in order to review all the details of it later.
zoho-lens

Benefits of Zoho Lens

Using this application can bring us benefits such as these:

  • Reduce transportation costs.
  • Speeds up problem resolution.
  • Reduce downtime.
  • Increase productivity.

 

These are the main sectors where Zoho Lens It can be of great help to us:

 

  • field service
  • Maintenance and repair
  • Manufacturing
  • Customer Service
  • automotive industry
  • Construction
  • Retail sale
  • Insurance

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Registration on servers in Europe

Zoho Lens Fees

The application has a test Delivery to Italy takes one or two business days 15 days.

Regarding the other versions, we can find a free version, a standard version and a professional version.

Official website / Zoho Lens

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OUR CUSTOMERS THINK

Zine Hospitality
Zine Hospitality
22. March, 2024.
José showed a deep knowledge of the CRM and a great ability to adapt it to our specific needs. He effectively guided us through the implementation of bluePrints, workflows and fields in different modules, providing us with useful solutions and advice for our business. Thank you for your patience and dedication!
Carla Inagaki
Carla Inagaki
15. March, 2024.
We have started the consulting and process reengineering phase and we are delighted with the team, especially Sheila and Fernanda. Very cracks, very executive, very proactive and agile. Now we hope that the implementation is as "smoothy" and effective as the first phase... and that this beginning of the relationship is that of a beautiful story of partnership!!!
Ashleigh Zelaya
Ashleigh Zelaya
11. March, 2024.
Eliana Pérez has done very well in her explanation of Zoho Social, answering all the doubts in a gentle and on-topic manner.
Angel Rabadan
Angel Rabadan
8. March, 2024.
It is an effective and decisive team. We were limited with the digital kit but they have been able to make the most of it. We are still in contact because we will continue working together. I especially want to thank Gonzalo, Julián and Jesús. They are the people with whom I have had the most moments of development in the project and they have always lived up to expectations.
Leandro Stward Rondón Herrera
Leandro Stward Rondón Herrera
7. March, 2024.
Eliana Pérez has been an innate professional for the process of optimizing our digital ecosystem and Zoho Social, at Carbray International we are very grateful for her empathy and assertive communication, they made us feel confident throughout the process and we took away great learnings for the evolution of our processes in social networks. 🦾 #CrackEliana #LaArepaEsColombiana #MillennialstheBest
MIRIAM VILLAVERDE URTIAGA
MIRIAM VILLAVERDE URTIAGA
1. March, 2024.
It has undoubtedly been a success to hire the services of Zoho. They are a team of professionals with whom it has been a pleasure to work. Now our life as a company becomes easier thanks to Zoho software.
Pablo Camarena
Pablo Camarena
28. February, 2024.
Excellent service from the team, spending additional time on improvements to our implementation.
Victor Vazquez
Victor Vazquez
26. February, 2024.
Excellent team and treatment, very professional and serious. We will meet again in the future without a doubt.
Gonzalo perez
Gonzalo perez
22. February, 2024.
They are great professionals and compliant. A pleasure to have worked with them on the Digital Kit plan on web positioning and SEO for our new website 🙂

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Summary
software images
author rating
1star1star1star1star1star
user rating
5 based on 1 votes
Software Name
Zoho Lens
Operating System
Zoho
Software Category
Augmented Reality
Price
EUR 0
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