technological innovation It is nothing more than a term that encompasses a series of elements and actions that provide a significant improvement in a product or service. In other words, technological innovation is what brings something new inside and outside a company, be it a product, a service, a process, new distributors, etc.
Now, what is the goal of technological innovation? Simple, develop new technological solutions contributing new strategies, techniques and new knowledge for the considerable improvement of the product or service that is being offered. With technological innovation a company differs considerably from the competition, creating a competitive market where competition benefits even the consumer.
Types of technological innovation
Once defined, and seeing what this important concept is capable of within a company, we can identify four types.
These are the types of technological innovation existing in our contemporary life:
- Radical Technological Innovation: This one does not require much explanation, since its name says it all, this type of innovations allow to enter new markets. Radical innovations are applied in public administration, culture or simply the service sector.
- Incremental Technological Innovation: This is where things become much more interesting, because this type of technological innovation is progressive. What it does is refine existing technological processes by use of CRM.
- Innovation in technological systems: It is a hybrid between radical innovations and incremental innovations. It's based on offer innovative business management systems. Its creation is inspired by pre-existing systems from other sectors or by a completely new one.
- Innovation in the paradigm shift: This type of innovation is nothing more than changes that are made reaching beyond the production and technological systems.
Nowadays, most of the technological improvements of both products and services are developed thanks to a CRM.
Without data it is impossible to improve. The CRM is a business management software that allows you to find out in which part of the process the company is inefficient, or which part makes potential customers dissatisfied, which will allow the company to focus its efforts on technologically improving that specific part that does not work correctly.
Business management software
A company moves forward with leadership and ingenuity, if you implement a software business management Today you will give extra strength to the progress of your business. By having business management software, you will be able to make invoices, control accounting and manage inventory. And not only that, since you can also control the income and expenses of your business, in turn have a kind of complete comparison of them.
These programs, in addition to optimizing your administrative processes within the company, will help you manage it because they usually end up being easy to use, saving you time and a lot of money.
From Millennials Consulting we recommend the use of Zoho CRM o Zoho One. These two applications can help in all the previously mentioned aspects.