Having a harmonious relationship and communication with your entire team for the management of Social Networks usually presents difficulties, either because your team is not clear with the data received, or because the information is lost among so many received emails, messages, or calls. We even lose resources and time developing follow-up to internal planning. Next we tell you the news Zoho Social.
For this we bring you a very simple and practical solution…
The "Collaborate" tab in Social Zoho, available after its most recent update, brings us a window of opportunity for team collaboration. In it are possible internal discussions with members of your team in a dynamic way, whether it is the content to be published in RRSS, analysis of results reports, connections to channels established, pending or lost, or simply discussing any other maneuver, action or topic that the team considers pertinent to carry out.
News Zoho Social. Plus for team communication
- Quickly.
- Transparency.
- Dynamism
- Freedom
- List item
Things the team can discuss in the Collaborate tab
- Content : Drafts and published publications.
- Brand mentions : Mentions seen in Monitor, Live Stream or Notifications
- Reports : From the statistics or analysis section.
- Connections: Everyone who has interacted with your brand through social channels
- Posts: Messages you see within the Monitor tab. This includes your posts that others have liked or commented on.
How to collaborate
When you're viewing your posts, monitoring a set of keywords, or analyzing a report, you'll see the button «Argue» in a drop-down menu of ellipses (…). Clicking on it will allow you to start a discussion on the particular topic or user in the Collaborate tab. You will also be able to choose the specific people or group of people with whom you want to discuss the topic, and even tag specific team members (or not) in the thread to notify them of your opinion on a specific point.
How to start post discussions?
There are currently two ways that posts can be discussed.
One of them is to go to a publication. For example, a forgotten post idea has been left in the drafts section for a while, or perhaps a post has been uploaded successfully, click on the three dots menu (…) click discuss and leave the opinion.
Similarly, you can also discuss the publications scheduled / promoted directly, and take the discussion to the Collaborate tab.
Attach documents
When starting a discussion, you can also attach images and illustrations or documents to your message to better express your ideas. The Collaborate tab will allow you to add a maximum of 10 images for each discussion.
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