Marketing and Business Intelligence


The best CRM for tourism agencies and travel agencies


En Millennials Consulting We have extensive experience in the Tourism Sector because we have had the opportunity to work with different tourism and travel agencies or institutions of all kinds related to this sector. So we have a highly specialized team in the tourism sector.

We know the needs that travel agencies require, attract more potential customers through communication and offer strategy, improve the relationship with the customer and employees or know which are the most effective communication models when it comes to retaining your potential buyers. when booking a trip or stay. That is why our specialists base the implementation of a CRM for tourism on the specific needs of your sector.
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Do you want more clients?
Zoho CRM has a advanced customization system and different applications that will make us generate a strategy based on your needsa CRM We can cover any type of company related to the tourism sector until we create a CRM management for travel companies in each of these centers.

  • with Zoho CRM we will be able to obtain data from employees and potential clients who want to travel, it will also allow us to set short, medium or long-term objectives for our travel agency. Find out the dates on which our communication campaigns are most effective in attracting and retaining customers.
  • Study the success and failure of each strategy used to capture leads.
  • We will be able to receive notifications so as not to lose any leads or send campaigns or notifications to already established clients reminding us of the different offers available.
  • We will have a simplified management of our site due to the ease of data control with Zoho CRM for tourism.
  • We will help our sales team to close them with a higher percentage of satisfaction.

With the help of a CRM for travel agency you will be able to know extremely important data in each area of ​​the sector. Below we attach the Portfolio of some companies in the Tourism sector that have trusted us.



Companies in the tourism sector are all those companies whose main activity is the organization of trips and excursions for individuals or groups.

A sistem CRM management for travel agencies is a software application that helps companies in this sector manage their customer relationships. It allows them to track customer interactions, store customer data, and generate reports. Furthermore, a system CRM can help travel and tourism companies automate their marketing and sales processes.

CRM for Tour Operators

Zoho CRM It is perfect for both local (national) tour operators, which create tourist packages for residents of the country of origin as well as for outbound tour operators, which create tourist packages to foreign countries, since this facilitates communication and monitoring of interactions with clients, helping to build stronger and lasting relationships. This is vital in an industry where customer loyalty and personal recommendations can be a major driver of growth.

specialized experts

Are you interested in a CRM for your company? We have a specialized expert team that will help you in your projects.

Benefits of getting a CRM for tourism

The benefits that a company in this sector can obtain by implementing a CRM are:

  • Better customer service due to better communication and collaboration between departments.
  • Increased sales due to increased effectiveness of marketing campaigns and to the best targeting of potential customers.
  • Improvement of client retention thanks to loyalty programs and specific offers.
  • Cost reduction thanks to the automation of processes and the elimination of paper documents.


Daniel Suarez
Daniel Suarez
17. April, 2024.
We have collaborated with Millennials Consulting for the implementation of CRM and other Zoho modules. The experience has been very positive, highlighting his professionalism and knowledge. The team of Millennials was well suited to our needs, ensuring a smooth and efficient integration. Additionally, they assisted us with the process of obtaining Digital Kit grants, which we greatly appreciated. I recommend to Millennials Consulting to those who need to implement Zoho solutions effectively.
Retirement Group
Retirement Group
17. April, 2024.
We have worked very well with them. Very good project organization and availability. Our consultant CRM José Iñesta has always guided and advised us very accurately. Totally recommended
Zine Hospitality
Zine Hospitality
22. March, 2024.
José showed a deep knowledge of the CRM and a great ability to adapt it to our specific needs. He effectively guided us through the implementation of bluePrints, workflows and fields in different modules, providing us with useful solutions and advice for our business. Thank you for your patience and dedication!
Carla Inagaki
Carla Inagaki
15. March, 2024.
We have started the consulting and process reengineering phase and we are delighted with the team, especially Sheila and Fernanda. Very cracks, very executive, very proactive and agile. Now we hope that the implementation is as "smoothy" and effective as the first phase... and that this beginning of the relationship is that of a beautiful story of partnership!!!
Ashleigh Zelaya
Ashleigh Zelaya
11. March, 2024.
Eliana Pérez has done very well in her explanation of Zoho Social, answering all the doubts in a gentle and on-topic manner.
Angel Rabadan
Angel Rabadan
8. March, 2024.
It is an effective and decisive team. We were limited with the digital kit but they have been able to make the most of it. We are still in contact because we will continue working together. I especially want to thank Gonzalo, Julián and Jesús. They are the people with whom I have had the most moments of development in the project and they have always lived up to expectations.
Leandro Stward Rondón Herrera
Leandro Stward Rondón Herrera
7. March, 2024.
Eliana Pérez has been an innate professional for the process of optimizing our digital ecosystem and Zoho Social, at Carbray International we are very grateful for her empathy and assertive communication, they made us feel confident throughout the process and we took away great learnings for the evolution of our processes in social networks. 🦾 #CrackEliana #LaArepaEsColombiana #MillennialstheBest
1. March, 2024.
It has undoubtedly been a success to hire the services of Zoho. They are a team of professionals with whom it has been a pleasure to work. Now our life as a company becomes easier thanks to Zoho software.


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