Marketing and Business Intelligence
Premium Numbers, SL is a Spanish telecommunications operator founded in 2001. Its headquarters are located in Madrid, Spain, and it has offices in other cities in the country.
Premium Numbers offers a wide range of telecommunications services for businesses, including landline telephony, mobile telephony, internet, virtual switchboards, bulk SMS and voice over IP (VoIP) services.
The company has established itself as a leading provider of telecommunications solutions for businesses, thanks to its personalized offering and high-quality customer service.
Premium Numbers has been operating since 2001, accumulating extensive experience in the telecommunications sector, including VoIP technology.
It has a team of highly qualified professionals in the implementation and management of VoIP solutions, capable of providing technical support and personalized advice.
It has a modern and robust technological infrastructure, guaranteeing the stability and quality of the IP voice service in addition to offering high-quality customer service, with personalized attention and quick response to incidents.
It has certifications that guarantee the quality of its services, such as ISO 9001:2015.
Premium Numbers offers VoIP solutions adaptable to the specific needs of each company, from small SMEs to large corporations. It allows the service to be scaled flexibly to increase or decrease calling capacity according to the needs of the moment.
Integration with other systems: It has the ability to integrate VoIP telephony with other company systems, such as CRM or ERP.
It offers competitive rates in the VoIP market, with personalized plans that fit the budget of each company.
VoIP technology allows significant savings compared to traditional telephony, both on national and international calls. At the same time, Premium Numbers offers tools to control and optimize the use of the VoIP service, allowing better management of expenses.
It implements the latest VoIP technologies, guaranteeing a cutting-edge and efficient service.
Prioritizes the security of VoIP communications, implementing measures to protect the privacy and confidentiality of calls.
It offers redundancy solutions and contingency plans to guarantee service continuity in the event of incidents.
Premium Numbers VoIP telephony integration with Zoho CRM offers a series of advantages for companies seeking to optimize their communication and customer management processes.
When receiving a call, customer information is automatically displayed in Zoho CRM, allowing the agent to offer a more personalized and efficient service.
Incoming and outgoing calls are automatically logged in Zoho CRM, creating a complete history of customer interactions and offers the ability to make calls directly from Zoho CRM with a single click, streamlining the process of contacting customers.
Calls can be managed directly from Zoho CRM, eliminating the need to switch between different applications.
Automatic call logging and customer information viewing eliminate the need for manual tasks, freeing up time for agents to focus on more important activities.
The integration facilitates collaboration between sales and customer service teams, having access to the same information and the history of customer interactions.
With this integration, detailed reports can be generated on calls made and received, including duration, outcome, and customer satisfaction. These reports allow companies to make more informed decisions about their communication and customer service strategies.
Millennials Consulting has a team multidisciplinary that manages projects in different areas and with different technologies. Together, we have managed to digitize a large number of companies and businesses.
Contact our team to learn the advantages of integrating Zoho CRM with different applications.
Raimundo Fernández Villaverde, 61, 5º Iz, 28003 Madrid
C. Mª Cristina 74, ground floor, 03660
Gran Via Asima 2 Floor 9 07009
Local Boston Street No. 2, 38650
Córdoba 2562, Providencia 3a. Sect, 44630.
Av Tabancura 1515 Office 309, 7630000 Vitacura.
Contact us to know all the details and needs and to establish a project proposal.
Contact us at any of our locations around the world and start optimizing and growing your business today!
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