Marketing and Business Intelligence

Avaya | Cloud Telephony Solutions

Avaya offers solutions for telephony in the cloud, plus it's easier thanks to its collaboration with Millennials Consulting.
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millennials and avaya telephony in the cloud

The ideal solution for cloud telephony

With these partnership we can offer solutions for cloud telephony, receiving calls, making them, sending messages and chatting with customers. Avaya provides a fast communication experience with great understanding between the parties, adapted to the needs of your company. At Avaya they have more than 100 integrations, so you can understand how your company uses phones with panels in a simple, effective and fast way.

Avaya gives customers control of their communications and offers them the great opportunity of unified communication, as it is easy to use and accessible from any device, anywhere in the world, also thanks to the company values, such as example, passion, commitment, dedication and tailored solutions you will be able to consult all the benefits from the hand of Millennials Consulting.
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Avaya features

API INTEGRATIONS

They will help you improve the performance of your company through different software and tools to integrate them into your company. You just have to call them.

SHARE FILES

You'll be able to analyze the information and modify it in real time, plus all the changes made are automatically saved.

rich telephony

Avaya has extensive experience in the cloud telephony sector, through its Rich Telephony communication protocol, which provides great security and fluidity in the process.

VIDEOCONFERENCES

You will be able to enjoy the advantages of Avaya, through its fantastic videoconferencing and calling service, which have great image quality and excellent range.

All the power of Telephony in the cloud and in your CRM

Cloud telephony and integration with the CRM are two technological trends that are revolutionizing the way companies communicate with their customers.

Cloud telephony, also known as VoIP, is a telephone system that uses IP technology to transmit voice calls. This means that calls can be made over the Internet, which offers a number of advantages, such as:
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Why do you need this Solution?

Call tracking

The integration allows sales and customer service agents to track calls made, including date, time, duration, customer phone number, and reason for the call

automate tasks

The integration allows you to automate tasks such as distributing calls to the appropriate agents, managing call queues, and creating call logs.

Improve customer experience

The integration allows you to offer customers a more seamless and personalized customer service experience

Companies that they trust en Millennials Consulting

Examples of how companies are benefiting from this integration

Cloud telephony and integration with the CRM They offer companies a series of advantages that can help improve efficiency, productivity and customer satisfaction.

Below are some examples of how businesses can use cloud telephony and integration with the CRM:

A sales team can use cloud telephony to make calls to potential customers and follow up on opportunities.

A customer service team can use cloud telephony to respond to customer inquiries and resolve issues.

A company can use cloud telephony to offer 24/7 customer service.

If your company is looking for ways to improve your communication with customers, cloud telephony and integration with the CRM They are two options worth considering.

Partners Officers

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Projects Hired

COMPANIES have digitized their business with us
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Projects have been contracted in the last 2 years
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REPEAT working with Millennials Consulting
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Do you want to meet our team of experts?

Millennials Consulting has a team multidisciplinary that manages projects in different areas and with different technologies. Together, we have managed to digitize a large number of companies and businesses.

Contact our team to learn the advantages of integrating Zoho CRM with different applications.

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Madrid

Raimundo Fernández Villaverde, 61, 5º Iz, 28003 Madrid

Novelda

C. Mª Cristina 74, ground floor, 03660

Palma de Mallorca

Gran Via Asima 2 Floor 9 07009

Santa Cruz de Tenerife

Local Boston Street No. 2, 38650

Guadalajara - Mexico

Córdoba 2562, Providencia 3a. Sect, 44630.

Vitacura - Chile

Av Tabancura 1515 Office 309, 7630000 Vitacura.

they think About us

Daniel Suarez
Daniel Suarez
17. April, 2024.
We have collaborated with Millennials Consulting for the implementation of CRM and other Zoho modules. The experience has been very positive, highlighting his professionalism and knowledge. The team of Millennials was well suited to our needs, ensuring a smooth and efficient integration. Additionally, they assisted us with the process of obtaining Digital Kit grants, which we greatly appreciated. I recommend to Millennials Consulting to those who need to implement Zoho solutions effectively.
Retirement Group
Retirement Group
17. April, 2024.
We have worked very well with them. Very good project organization and availability. Our consultant CRM José Iñesta has always guided and advised us very accurately. Totally recommended
Zine Hospitality
Zine Hospitality
22. March, 2024.
José showed a deep knowledge of the CRM and a great ability to adapt it to our specific needs. He effectively guided us through the implementation of bluePrints, workflows and fields in different modules, providing us with useful solutions and advice for our business. Thank you for your patience and dedication!
Carla Inagaki
Carla Inagaki
15. March, 2024.
We have started the consulting and process reengineering phase and we are delighted with the team, especially Sheila and Fernanda. Very cracks, very executive, very proactive and agile. Now we hope that the implementation is as "smoothy" and effective as the first phase... and that this beginning of the relationship is that of a beautiful story of partnership!!!
Ashleigh Zelaya
Ashleigh Zelaya
11. March, 2024.
Eliana Pérez has done very well in her explanation of Zoho Social, answering all the doubts in a gentle and on-topic manner.
Angel Rabadan
Angel Rabadan
8. March, 2024.
It is an effective and decisive team. We were limited with the digital kit but they have been able to make the most of it. We are still in contact because we will continue working together. I especially want to thank Gonzalo, Julián and Jesús. They are the people with whom I have had the most moments of development in the project and they have always lived up to expectations.
Leandro Stward Rondón Herrera
Leandro Stward Rondón Herrera
7. March, 2024.
Eliana Pérez has been an innate professional for the process of optimizing our digital ecosystem and Zoho Social, at Carbray International we are very grateful for her empathy and assertive communication, they made us feel confident throughout the process and we took away great learnings for the evolution of our processes in social networks. 🦾 #CrackEliana #LaArepaEsColombiana #MillennialstheBest
MIRIAM VILLAVERDE URTIAGA
MIRIAM VILLAVERDE URTIAGA
1. March, 2024.
It has undoubtedly been a success to hire the services of Zoho. They are a team of professionals with whom it has been a pleasure to work. Now our life as a company becomes easier thanks to Zoho software.

Contact us

Contact us to know all the details and needs and to establish a project proposal.

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