Marketing and Business Intelligence

Zoho and Voztelecom integration

The VozTelecom company offers us Centrex, a virtual switchboard with which you can carry out communications from any device and anywhere.

Thanks to the integration of Centrex with systems CRM as Zoho CRM we will be able to improve the level of competitiveness and productivity of our company and ensure proper management of external and internal communications to our business.

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Zoho + Voztelecom: Manage your organization's calls

zoho and voztelecom integration
With this integration we will improve commercial management, by recording each call we will be able to maintain complete traceability in a single place, we will be able to improve customer service by creating personalization thanks to the fact that all the contact information will be shown to us and thus be able to adapt to the needs of this. Given the control we have over the calls, we can record all of them in addition to being registered in our Zoho CRM or ERP and thus have all the information in a single application or tool to avoid confusion, thus increasing the efficiency and effectiveness of the agent.

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Voztelecom + Zoho: Bring out the full potential

Zoho is designed for any type of business, which is why Centrex by Voztelecom offers integration with this fantastic CRM. This integration is done through the PhoneBridge API, which is why it is compatible with Zoho. CRM, ZohoMail, ZohoRecruit, ZohoBigin, ZohoDesk, ZohoOne, and ZohoCRMPlus. This integration allows us to: Identify the contact in an incoming call referring to the customer file created in Zoho. Also direct call with a simple click from Zoho. In addition, I automatically record all calls in our Zoho. And finally, it allows access to all calls from the customer file.

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Av Tabancura 1515 Office 309, 7630000 Vitacura.

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