Marketing and Business Intelligence

CRM FOR HOTELS

Management CRM Hotels, Hostels and Accommodations

DIGITAL SOLUTIONS FOR HOTELS

El CRM (Customer Relationship Management) is a fundamental tool for hotels, since it allows you to efficiently manage customer information and their preferences. Through this tool, hotels can collect data about customers, such as your booking history, room preferences, dates of stay and other relevant details. With this information, hotels can offer a personalized experience for each client, which increases customer satisfaction and brand loyalty.

Furthermore, the CRM It also allows hotels to offer personalized promotions and discounts to their customers, which can increase reserves and return on investment.
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En Millennials Consulting we have Experience in the digitization of the hotel sector because we have worked CRM for hotels, hostels and accommodation of many companies and businesses in the hotel sector. Thanks to the trust of our clients, we have a highly specialized team in this sector.

We know the needs that companies and businesses require in this hotel sector, Did you know that you have the opportunity to get 60% of your customers to come back? The CRM specialized for hotels you can maximize the number of loyal customers and improve their experience. That is why our specialists base the implantation of a CRM for Hotels on the specific needs of your business

SOME OF OUR CUSTOMERS

WHAT IS A CRM FOR HOTELS?

Un CRM for hotels It is an assistant that will facilitate all the work of management, loyalty and contact with clients as well as communication with them.

Un CRM It will allow us to create a communication with the client and suppliers that allows us to do all the heavy work of collecting and storing data such as telephone numbers or emails from which an appointment with us has been scheduled or a reservation has been made. table.

But a CRM does much more. You can create automation and assignment rules that allow us to automate processes and routines as well as we can check their evolution.

  • We will be able to generate a database of our clients, suppliers and partners.
  • Create a detailed record history of the visits our hotel has received
  • Generate successful marketing and advertising campaigns by tracking results
  • Perform different integrations with the systems we already use to help us run our business
  • Help attract new customers and retain current ones.

DIGITAL SOLUTIONS FOR HOTELS

Data Wi-Fi

Collect data from all customers who visit your establishment

POS and Programmatic Purchase

Make automatic purchases from your POS

Gestion of reservs

Manage all online and offline reservations in the same place to control them

Smart Screens

Automatic ads according to the consumption that is happening in your premises

Social Media

Attract customers and capture data from all customers who like your establishment

Web Design

Communicative web design with guidance SEO to position in Google

specialized experts

Are you interested in a CRM for your company? We have a specialized expert team that will help you in your projects.

OUR CUSTOMERS THINK

Zine Hospitality
Zine Hospitality
22. March, 2024.
José showed a deep knowledge of the CRM and a great ability to adapt it to our specific needs. He effectively guided us through the implementation of bluePrints, workflows and fields in different modules, providing us with useful solutions and advice for our business. Thank you for your patience and dedication!
Carla Inagaki
Carla Inagaki
15. March, 2024.
We have started the consulting and process reengineering phase and we are delighted with the team, especially Sheila and Fernanda. Very cracks, very executive, very proactive and agile. Now we hope that the implementation is as "smoothy" and effective as the first phase... and that this beginning of the relationship is that of a beautiful story of partnership!!!
Ashleigh Zelaya
Ashleigh Zelaya
11. March, 2024.
Eliana Pérez has done very well in her explanation of Zoho Social, answering all the doubts in a gentle and on-topic manner.
Angel Rabadan
Angel Rabadan
8. March, 2024.
It is an effective and decisive team. We were limited with the digital kit but they have been able to make the most of it. We are still in contact because we will continue working together. I especially want to thank Gonzalo, Julián and Jesús. They are the people with whom I have had the most moments of development in the project and they have always lived up to expectations.
Leandro Stward Rondón Herrera
Leandro Stward Rondón Herrera
7. March, 2024.
Eliana Pérez has been an innate professional for the process of optimizing our digital ecosystem and Zoho Social, at Carbray International we are very grateful for her empathy and assertive communication, they made us feel confident throughout the process and we took away great learnings for the evolution of our processes in social networks. 🦾 #CrackEliana #LaArepaEsColombiana #MillennialstheBest
MIRIAM VILLAVERDE URTIAGA
MIRIAM VILLAVERDE URTIAGA
1. March, 2024.
It has undoubtedly been a success to hire the services of Zoho. They are a team of professionals with whom it has been a pleasure to work. Now our life as a company becomes easier thanks to Zoho software.
Pablo Camarena
Pablo Camarena
28. February, 2024.
Excellent service from the team, spending additional time on improvements to our implementation.
Victor Vazquez
Victor Vazquez
26. February, 2024.
Excellent team and treatment, very professional and serious. We will meet again in the future without a doubt.

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